In my last post, I complained about poor service from Vodacom. Well, would you believe it that after I sent the post to them (via their website feedback form), they called me back to let me know that:

1. The contract has been terminated
2. They will be refunding me the full amount within 14 days

So no orchids yet, but at least some of their systems seem to be working. At least they are trying (very trying at that)!

Related posts:

1. Telecoms cannot communicate – three onions to Vodacom
2. Three orchids to rubberstamp.co.za
3. Bihari Restaurant – a lesson in customer service
4. Two orchids to Telkom
5. 3 Orchids to Tracker & 1 Onion to Netstar