Archive for June 2009
Minibus taxis as Friendly as SAA?
I only caught the tail end of this new item on Cape Talk this evening, but apparently the local minibus association is on a campaign to make its drivers more friendly. According to the spokesperson quoted on the radio "we are going to make our drivers as friendly as SAA staff".
I just hope that they are referring to the SAA cabin crew, who are generally pretty friendly, and not the call-center staff, who are quite friendly when spoken to, but otherwise impossible to get hold of!
Noble aims, but I wonder if they are not setting their heights a little too high?
Made in Lesotho?
A few months ago, I bought a few golf shirts when I was in USA. I bought them over there mainly because there is such a huge selection, the quality is great, and the prices are far cheaper than back home.
So, imagine my suprise when I discovered that one of the shirts that I bought was made in Lesotho, just around the corner (in fact inside) South Africa. This leads to an interesting question. Why is is that I can buy clothing in USA that were made just around the corner for about half what it costs in South Africa?
Our textiles industry has a fascination with the imported Chinese clothing, and how the imports are affecting our textiles industry. However it baffels me that I can buy clothing basically made in South Africa for fall less than it costs to buy a similar product in South Africa. Something doesn’t make sense.
Can somebody please explain?
Two sets of orchids today
The first orchid goes to the Malawian waiter from Jasers restaurant who called me after he arranged for a friend of his to bring us some Nali chilli sauce from back Malawi. Nali make the hottest peri peri sauce in Africa, and it is really good.
Anyway, we met him about six months ago when we were having drinks at Jaspers. We happened to mention how we love Nali sauce, and I gave him a business card. So, he kept it, arranged a couple of bottles, and I collected them last week. This was all for service sake, and for no benefit to him.
The second orchid goes to the training company that accidentally sent me their newsletter with my email address and about 100 other email addresses in the TO mail field. So they accidentally gave my email address to 100 other people. Now this is not why they received the orchid. That was onion behaviour!
They are receiving the orchid because after I complained, they made amends immediately. They offered to send me and anybody that I employee on their project management trainig course for free. This is a course that costs over R10000. Pitty they are in Johannesburg. I am not going to mention their name because they really messed up at first, but they were fantastic at resolving the problem.
It is good to know that there are still companies and people that are providing exceptional service, and that are doing their best to do right. These are the people that are going to perform and do well in the next few years.
New business card
So, what do you think of my new business card?

Craig's business card
You like?


